Terms and Conditions

Introduction and Acceptance

These Terms and Conditions govern the relationship between users and the operator of Tenobet Casino. The platform provides online casino games and related services for entertainment purposes only. Users must be located in jurisdictions where such activities are legally permitted. Any participation is at the individual’s own risk and discretion.

Eligibility Requirements

To open and maintain an account you must be at least eighteen years of age or the legal age of majority in your country of residence, whichever is higher. You must also be a resident of a territory that does not prohibit online gambling. Employees, directors, and individuals connected with the operator or its affiliated companies are not permitted to participate. The operator reserves the right to request proof of age and identity at any time.

Account Registration and Verification

During the registration process you must supply accurate, complete and up-to-date information. Only one account per person, household, IP address and device is allowed. The operator may carry out verification checks at any stage. Failure to provide requested documentation in a timely manner may result in the suspension or closure of the account and forfeiture of any remaining balance.

Account Security and Responsible Use

You are solely responsible for keeping your login credentials confidential. Any activity conducted under your account will be regarded as having been performed by you. If you suspect unauthorised access you must notify customer support immediately. The operator encourages responsible gambling and provides tools to help customers manage their play, including deposit limits, reality checks and self-exclusion options.

Deposits, Withdrawals and Financial Transactions

Funds can be deposited using any of the payment methods displayed on the cashier page. All deposits are processed instantly unless otherwise stated. Withdrawals are subject to successful completion of verification procedures and are generally returned to the original method of deposit. Processing times vary depending on the payment provider and the completeness of the documentation supplied. The operator maintains strict anti-money-laundering procedures and may request additional source-of-funds information before releasing larger withdrawals.

Bonuses and Promotional Offers

Promotional offers are available from time to time and are subject to separate, specific rules that supplement these general terms. Wagering requirements, game contribution percentages, maximum stake limits and time restrictions will be clearly communicated with each offer. Failure to meet the stated conditions within the given timeframe will result in the forfeiture of bonus funds and any associated winnings. The operator reserves the right to withdraw or amend any promotion without prior notice.

Game Rules and Fair Play

All games are supplied by licensed third-party providers and operate using certified random-number generators. The outcome of each game is final and cannot be altered once the result is displayed. Users must not attempt to manipulate, abuse or interfere with the normal operation of any game or the website itself. Collusion, cheating, exploitation of software errors or any form of fraudulent behaviour will lead to immediate account termination and potential reporting to the relevant authorities.

Prohibited Activities and Account Closure

Certain activities are strictly forbidden, including the use of automated scripts, VPNs or other tools designed to disguise location, chargeback abuse, and providing false or misleading information. The operator may suspend, restrict or permanently close any account that is believed to have breached these terms. In such cases the user will forfeit any entitlement to bonuses, free spins or unreleased winnings.

Intellectual Property Rights

All content, graphics, logos, trademarks and software appearing on the website remain the exclusive property of the operator or its licensors. Users are granted a limited, non-exclusive, non-transferable licence to access the material solely for personal, non-commercial use. Any other reproduction, modification or distribution is strictly prohibited.

Limitation of Liability

The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law the operator accepts no liability for any direct, indirect, consequential or incidental losses arising from the use or inability to use the website. This includes, but is not limited to, technical faults, interruptions in service, loss of data, loss of profits or any other financial or emotional damage. Nothing in these terms excludes liability for death or personal injury caused by negligence.

Changes to These Terms

The operator may revise these Terms and Conditions at any time. The updated version will be published on the website and the date of the last revision will be displayed at the top of the page. Continued use of the platform after any changes constitutes acceptance of the revised terms. It remains the user’s responsibility to review the document periodically.

Governing Law and Dispute Resolution

These terms are governed by and construed in accordance with the laws of the jurisdiction in which the operator holds its licence. Any disputes that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the competent courts in that territory.

If you have any questions regarding these Terms and Conditions, please contact our customer support team through the live-chat facility or the email address listed on the website.